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Terms of Use

Last updated: January 2025

1. Acceptance of Terms

By downloading, installing, accessing, or using the Digital Shield VPN application ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree with any part of these terms, please do not use our service.

These Terms constitute a legally binding agreement between you and Digital Shield VPN. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

Digital Shield VPN provides virtual private network (VPN) services to protect your internet connection and ensure privacy online. Our Service includes:

The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for:

You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service.

4. Privacy

We take your privacy seriously. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

By using the Service, you consent to the collection and use of information as described in our Privacy Policy. Our strict no-logs policy means we do not track, monitor, or store your browsing activity, websites visited, or traffic content.

5. Prohibited Activities

You may NOT use the Service to:

Violation of these prohibitions may result in immediate termination of your account and access to the Service.

6. Account Registration and Security

To use certain features of the Service, you must create an account by providing an email address and creating a password. You agree to:

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

7. Subscription Terms

7.1 Subscription Plans

We offer various subscription plans, including free, trial, monthly, quarterly, semi-annual, and yearly plans. Details of each plan, including pricing and features, are available on our website and in the application.

7.2 Subscription Management

Subscriptions are managed through:

All subscription payments are processed by the respective app store, and you agree to their terms and conditions for payment processing.

7.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current subscription period. You can cancel your subscription at any time through your app store account settings.

7.4 Cancellation

You may cancel your subscription at any time through the app store settings. Cancellation will take effect at the end of the current billing period. You will continue to have access to premium features until the end of your paid period.

7.5 Refunds

Refunds are subject to the policies of the app store through which you purchased your subscription (Google Play Store or Apple App Store). We do not process refunds directly. Please contact the app store for refund requests.

7.6 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will not affect your current subscription period but will apply to subsequent renewal periods. We will notify you of any price changes in advance.

8. Trial Period

We offer a trial period for new users:

9. Free Plan

Our free plan includes:

The free plan is available indefinitely, subject to these Terms and our right to modify or discontinue the plan.

10. Service Availability and Limitations

10.1 Availability

We strive to maintain service availability but do not guarantee 100% uptime. The Service may be temporarily unavailable due to:

10.2 Server Locations

We maintain servers in 10+ countries and are constantly adding new server locations. However, we do not guarantee:

10.3 Traffic Limits

Traffic limits apply based on your subscription plan:

When you reach your traffic limit, VPN connectivity will be suspended until the next reset period or until you upgrade to a premium plan.

11. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIGITAL SHIELD VPN IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We are not liable for:

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Digital Shield VPN, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

13. Intellectual Property

The Service, including its design, features, functionality, and content, is owned by Digital Shield VPN and protected by copyright, trademark, and other intellectual property laws. You may not:

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may cancel your subscription.

15. Termination

15.1 Termination by You

You may stop using the Service at any time by:

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

15.3 Effect of Termination

Upon termination:

16. Dispute Resolution

Team.DShield@gmail.com

If we cannot resolve the dispute informally, you agree that any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

17. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any legal action or proceeding arising from these Terms or the Service shall be brought in the appropriate courts.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Digital Shield VPN regarding the Service and supersede all prior agreements, understandings, or communications.

20. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

21. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations without restriction.

22. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Email: Team.DShield@gmail.com
  • In-App: Support chat available in the Digital Shield VPN application

23. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.

These Terms of Use were last updated on January 2025. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

MAIN • Privacy Policy • Terms of Use • Contact

Company

PT BALI ECO SYSTEMS

D&B D-U-N-S ®: 64-624-4390

Jl.Sukma Kesuma 68
Ubud, Gianyar, Bali, Indonesia

Contact

Team.DShield@gmail.com

+6282147591995

Telegram: @team_DShield_help

© 2025 Digital Shield VPN. All rights reserved.