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Privacy Policy

Last updated: January 2025

1. Introduction

Digital Shield VPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our VPN service.

We understand that privacy is fundamental to a VPN service, and we have designed our service with privacy as a core principle. This policy outlines our commitment to protecting your personal information and maintaining your anonymity online.

2. Information We Collect

2.1 Account Information

To provide our VPN service, we collect minimal account information:

2.2 Usage Information

We collect limited usage information necessary for service operation and improvement:

2.3 What We DON'T Collect

We maintain a strict no-logs policy. We do NOT collect, store, or log:

3. How We Use Your Information

We use the limited information we collect solely for the following purposes:

4. Data Protection

4.1 Encryption

We employ multiple layers of encryption to protect your data:

4.2 Storage

Your data is stored securely using industry best practices:

4.3 No Logs Policy

We maintain a strict no-logs policy. This means we do not log, monitor, or store:

This no-logs policy is fundamental to our service and ensures that even if requested by authorities, we cannot provide information we do not possess.

5. Data Sharing

We do NOT sell, rent, or share your personal information with third parties for marketing or commercial purposes.

We may share your information only in the following limited circumstances:

6. Your Rights

Depending on your location, you have certain rights regarding your personal data:

Team.DShield@gmail.com

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Data Retention

We retain your account information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Due to our no-logs policy, we do not retain VPN connection logs or browsing activity data.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Your continued use of our service after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

  • Email: Team.DShield@gmail.com
  • In-App: Support chat available in the Digital Shield VPN application

We are committed to addressing your privacy concerns and will respond to your inquiries promptly.

12. Compliance

This Privacy Policy complies with applicable privacy laws and regulations, including:

We regularly review and update our practices to ensure ongoing compliance with evolving privacy regulations.

13. Security Measures

We implement comprehensive security measures to protect your information:

14. Third-Party Services

Our service uses the following third-party services that may process limited data:

  • Supabase: Database and authentication services (privacy policy: supabase.com/privacy)
  • App Stores: Google Play Store and Apple App Store for app distribution and subscription management

These services are bound by their own privacy policies and terms of service. We recommend reviewing their policies for information on how they handle data.

By using Digital Shield VPN, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

MAIN • Privacy Policy • Terms of Use • Contact

Company

PT BALI ECO SYSTEMS

D&B D-U-N-S ®: 64-624-4390

Jl.Sukma Kesuma 68
Ubud, Gianyar, Bali, Indonesia

Contact

Team.DShield@gmail.com

+6282147591995

Telegram: @team_DShield_help

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